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Das Lehrbuch deckt alle wichtigen Fragen des Dienstleistungs- und Produktionsmanagement ab. Die Autoren erläutern anhand von Praxisbeispielen diejenigen Werkzeuge und Konzepte, die kurze Lieferzeiten und hohe Lieferzuverlässigkeit gewährleisten. Sie vermitteln zudem ein fundiertes Verständnis für die Aufgaben und Instrumente eines präventiven Qualitätsmanagements. Das Buch ist auf das Curriculum des Bachelor-Studiums an Berufsakademien zugesch...

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Politische Prozesse in Unternehmen zählen sowohl zu den interessantesten als auch zu den vernachlässigsten Gebieten der Betriebswirtschaftslehre und der Organisationstheorie. Sie verkörpern die qualitative, normative Dimension jedes individuellen oder kollektiven Zielbildungs- und Zieldurchsetzungsgeschehens im Unternehmen. Mit Hilfe einer politischen Analyse von Entscheidungsprozessen beschränkt sich deren Erklärung nicht mehr auf das WIE, so...

Die Arbeitswelt wandelt sich. Employability ("Beschäftigungsfähigkeit") nimmt eine immer zentralere Rolle ein. Arbeitnehmer müssen für Arbeitgeber stets als beschäftigungsfähig gelten. Unternehmen brauchen Mitarbeiter, die sich den wandelnden Bedingungen der globalen Märkte schnell und flexibel anpassen können. Die Employability zu erhalten ist also ein lebenslanger Prozess. Kern des Buches ist eine empirische Erhebung zu deutschen Unternehmen.

CSR, a concept aimed at determining the amount of responsibilities to be shouldered by private business toward stakeholder groups and society at large, deserves to be dealt with in considerable detail and not simply as another "PR fuzz" or marketing gag. As a model, CSR epitomises the old saying "business is business", offering broader stakeholder management which can be seen as a competitive advantage. Increased financial performance and em...

Tourism economics is partly based on established principles from the economics discipline, but it also incorporates elements from sociology, psychology, organization theory and ecology. It has over the years turned into an appealing multi-disciplinary oriented approach to the understanding of the impacts of leisure time in a modern society, including cultural heritage, sustainable quality of life, and industrial organization of the hospitality...

Reusability of information models has been discussed in science and practice for many years. Reference models are information models that are developed with the aim of being reused for different but similar application scenarios. They primarily promise time and cost savings, since parts of the reference models can be reused. The topic of reference modeling is addressed in this book from different perspectives: Besides reference modeling langua...

This book presents a market-consistent valuation framework for implicit embedded options in life insurance contracts. This framework is used to perform an empirical analysis based on more than 110, 000 actual and in-force life insurance policies and with a focus on the modeling of interest rates. Its results are the answer to the central question posed in the objectives: What value do the embedded options and guarantees considered have? Thi...

Do you know where your investments go? How effective and accountable are the resources used in the international development? How can intercultural frictions, governance scandals, or corruption be prevented? Based on a case study the author unveils a gap in the governance of development projects, a gap between implementation and governance, ultimately hindering effective, transparent and accountable usage of resources. Illustrated with enter...

In times of economic and financial crises, the content of this book rings true. While we often look at formal compliance procedures, incentive systems and other ‘technical’ ways to ensure effective internal control, this study emphasizes a different perspective: How do the management principles and practices influence organizational culture in order to enhance control effectiveness? New theory is provided on the way that tone at the top – lead...

Advances in Tourism Economics' follows his predecessor 'Advances in Modern Tourism Research' (2007) in providing a thorough assessment of state-of-the-art economic research in this rapidly developing field. The authors start by analyzing the recent upsurge of model-based economic research in the field, which builds on powerful tools in quantitative economics, such as discrete choice models, social accounting matrices, data envelopment analyses...

Mitigating climate change is one of the most profound challenges facing humankind. In industrialized countries, the residential housing sector produces roughly one-fourth of the greenhouse gas emissions. One solution to reduce these emissions is the availability of building codes that require high levels of energy efficiency. Given the current scientific knowledge, more research is needed to gain a proper systemic understanding of the underlyi...

Human societies face a threatening future of resource scarcity and environmental damages. This book addresses the challenge of turning these risks into opportunities and policies. It is a collection of high level contributions from experts of sustainable growth and sustainable resource management. Focussing on economics, sustainability, technology and policy, the book highlights system innovation, leapfrogging strategies of emerging economies,...

This book presents surveys on recent developments in applied probability and statistics. The contributions include topics such as nonparametric regression and density estimation, option pricing, probabilistic methods for multivariate interpolation, robust graphical modelling and stochastic differential equations. Due to its broad coverage of different topics the book offers an excellent overview of recent developments in applied probability an...

Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D, performance management, and surveys on in-use Key Performance Indicators (KPIs). It i...

The contributions collected in this book have been written by well-known statisticians to acknowledge Ludwig Fahrmeir's far-reaching impact on Statistics as a science, while celebrating his 65th birthday. The contributions cover broad areas of contemporary statistical model building, including semiparametric and geoadditive regression, Bayesian inference in complex regression models, time series modelling, statistical regularization, graphical...

The Italian university system, along the mainstream of the European higher education systems, is adopting efficiency and effectiveness as criteria for process programming and result managing. University system quality can be measured after graduation. The "external" effectiveness of a university system consists of the graduates’ success in job-hunting and their professional competence use as a short-to-medium-term effect of the received educat...

The creation of a single monetary currency and a single monetary policy in the euro area has faced extraordinary challenges, among them the design of suitable monetary policy instruments. This book evaluates monetary policy instruments of the Eurosystem against a number of requirements. For doing so, a theoretical model framework is developed which brings together the monetary policy activities of a central bank and the liquidity management of...

The theory of linear models and regression analysis plays an essential role in the development of methods for the statistical modelling of data. The book presents the most recent developments in the theory and applications of linear models and related areas of active research. The contributions include topics such as boosting, Cox regression models, cluster analysis, design of experiments, feasible generalized least squares, information theory...

Der Band bietet einen Überblick über die jüngsten Forschungsarbeiten und Innovationen der Fachhochschule Bonn-Rhein-Sieg: Breite in der Forschung und Forschungsspitzen in Profilbereichen. Die Forschungsthemen spiegeln die Fachbereiche wieder: Wirtschaftswissenschaft, Informatik, Elektrotechnik, Maschinenbau und Technikjournalismus sowie das Institut für Existenzgründung und Mittelstandsförderung in Sankt Augustin, am Campus Rheinbach die Fachb...